CQC Report

Our CQC Inspection Report

Transparency and accountability are at the heart of quality care.

Registration in Progress

Heart2Heart Care Ltd is currently in the process of registering with the Care Quality Commission (CQC). Once our registration is complete and we have been inspected, our full CQC report will be published here.

The CQC is the independent regulator of health and social care in England. They make sure health and care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

Our Commitment to Quality

While we await our CQC registration and inspection, we are already committed to meeting and exceeding the CQC's Fundamental Standards of care. Our policies, procedures, and training are designed around these standards to ensure we deliver safe, effective, and compassionate care from day one.

Learn About CQC Standards

What CQC Inspects

The CQC assesses care providers against five key questions

Safe

Are people protected from abuse and avoidable harm?

Effective

Does people's care, treatment and support achieve good outcomes?

Caring

Are staff involved and treated with compassion, kindness, dignity and respect?

Responsive

Are services organised so they meet people's needs?

Well-Led

Does the leadership, management and governance assure high-quality care?

Once we receive our CQC inspection report, it will be published in full on this page.